Privacy Policy

1. Introduction

At Dryvatec Su Yalıtım ("Dryvatec", "we", "our company"), we are committed to protecting the privacy of the personal data of our users ("you", "user") who visit the dryvatec.com.tr website ("Site") and use our services. This Privacy Policy explains what data is collected, how it is used, with whom it is shared, and your rights.

By using our Site, you are deemed to have accepted this Privacy Policy.

2. Data Controller

Dryvatec Su Yalıtım
Email: info@dryvatec.com.tr
Web: dryvatec.com.tr

3. Personal Data Collected

The following personal data may be collected via our Site:

3.1. Data Collected During the Order Process

• First and last name
• Email address
• Phone number
• Delivery and billing address
• Turkish ID number (T.C. Kimlik No, when required to issue an invoice)

3.2. Payment Information

Credit and debit card information is processed directly by the iyzico payment infrastructure. Dryvatec never stores or sees your card details in any way. iyzico is a PCI DSS certified payment institution.

3.3. Automatically Collected Data

• IP address
• Browser type and version
• Device information (desktop/mobile)
• Page visit history and duration
• Referral source (referrer URL)

4. Purposes of Data Use

The personal data collected is used for the following purposes:

• Processing orders, shipment tracking and delivery
• Issuing invoices and accounting operations
• Providing customer service and technical support
• Informing you about order status
• Fulfilling legal obligations
• Analyzing and improving Site performance
• Sending marketing communications with your consent

5. Cookie Policy

Our Site uses cookies to enhance your experience and analyze site performance.

5.1. Essential Cookies

These are the cookies required for the Site to function properly. They include session management, cart information and security cookies.

5.2. Analytics Cookies

Google Analytics 4 (GA4) is used to analyze site visitor statistics and user behavior. GA4 uses IP anonymization by default. The data collected is used to understand and improve site usage.

5.3. Managing Cookies

You can disable or delete cookies from your browser settings. However, in that case some features of the Site may not function properly.

6. Parties With Whom Data Is Shared

Your personal data may be shared with the following third parties solely for the stated purposes:

• iyzico: Secure execution of payment transactions
• MNG Kargo (courier): Name, address and phone details for the delivery of orders
• Google Analytics: Anonymous site usage statistics
• Odoo (EU servers): Customer relationship management and order tracking
• Legal authorities: Competent institutions and organizations in cases of legal obligation

7. Data Storage and Security

7.1. Storage Location

Your personal data is stored on Hostinger Türkiye servers. As part of customer relationship management, your data may also be transferred to Odoo's servers located within the European Union.

7.2. Security Measures

• Secure data transmission with SSL/TLS encryption
• PCI DSS compliant payment infrastructure (iyzico)
• Regular security updates
• Access controls and authorization

7.3. Retention Periods

Your personal data is retained for as long as necessary for the purposes for which it is processed. Under legal obligations (tax legislation, etc.), data is retained for the periods specified in the relevant laws.

8. Your Rights

Under Turkish Law No. 6698 on the Protection of Personal Data (KVKK), you have the following rights:

• To learn whether your personal data is being processed
• To request information if it has been processed
• To learn the purpose of processing and whether the data is used in accordance with that purpose
• To know the third parties to whom the data is transferred domestically or abroad
• To request the correction of incomplete or inaccurately processed data
• To request the deletion or destruction of the data
• To object to an outcome against you resulting from the analysis of the processed data exclusively through automated systems
• To claim compensation for damages in the event you suffer loss due to unlawful processing

To exercise your rights, you may contact us at info@dryvatec.com.tr. For detailed information, please review our Data Protection Notice (KVKK) page.

9. Third-Party Links

Our Site may contain links to third-party websites. Dryvatec is not responsible for the privacy practices of these sites. We recommend that you review their own privacy policies when you visit them.

10. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect the personal data of persons under the age of 18.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. Changes will be published on this page, and appropriate notice will be given for significant changes. We recommend that you review the current policy regularly.

12. Contact

You can contact us with any questions about our privacy policy:

Dryvatec Su Yalıtım
Email: info@dryvatec.com.tr
Web: dryvatec.com.tr/en/contact